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Home & Community Services / CCRES Trainings - Frequently Asked Questions


1.What is our Training “Year”?

Our year, for training purposes, goes from July 1 to June 30, inclusive.

2. How will you know that I took a training if there is no paper training record for me to turn in?

We will keep track of attendance at trainings with a sign-in sheet.  You are also expected to submit the information on your electronic timesheet on the CCRES Staff Information System at http://providerschedule.ccres.org (Username: your personal email & Password: the last six digits of your social security number).

3. How many credit hours do I need per year?

  • BSCs, BSAs, and MTs need 10 credit hours per year.
  • TSS/PCA need 20 credit hours per year.
  • When Probationary TSS complete their training (43 credits in Chester County, 40 credits in Lancaster County, and 36 credits for those working in Montgomery and Delaware Counties), they do not have to take any other trainings until the next training year, which begins on the following July 1.


4. Can I get credit for trainings taken elsewhere?

Yes, this is what you should do:

  • Obtain pre-approval for credits from the identified training contact person. Email your request for pre-approval to H&CSTraining@cciu.org.
  • Submit proof of attendance: either a signed sheet, a grade report, or a printed certificate of attendance to the person identified as the appropriate recipient. (This may change on a regular basis, so you will be given that information when you seek pre-approval.)
  • Training credit hours are generally commensurate with the length of the training, e.g. 2 hours=2 credits.  If you take a course that we offer, for example, Ethics, you will receive the 2 credit hours we give, even if the training you took lasted 3 hours.
  • The maximum number of credit hours we will give you for an outside training or conference is 5, even if you attended the entire week-long autism conference at Penn State.
  • The Program Supervisor can make an individual determination for exceptions.
  • We still need you to take our required CCRES/H&CS trainings, as well as some of our elective trainings.


5.  When will the training schedule be provided, and how will I know?

The training schedule is posted on My Learning Plan at http://www.mylearningplan.com/.   You must register on My Learning Plan (MLP) in order to attend and to receive credit. To register on MLP, log in, using your log in name and password, which are the same: first and last initial, and last 6 numbers of your Social Security.  Click on District Catalog and then register for the training(s) that you want.  After you complete the training, you will enter it onto your electronic Timesheet the same way that you do paperwork billing. You also enter your web (online) trainings onto your electronic timesheet, even though you do not register for these on My Learning Plan.  Web trainings are 2 credits each, with the exception of Documentation and Corporate Compliance, which are 3 credits each.  

6. What are web trainings and how will I register for them?

Web trainings are online courses that you can take at home. The trainings are interactive and will involve careful reading. At the end of the training, there is a post-training quiz that you must pass. There will be a contact email address with an instructor to whom you will be able to ask questions about the training, and the instructor will contact you if you don’t pass the quiz.   These Web Trainings are in continuing development, and the first ones are now ready. There will be computers available in each county’s  office for those of you who do not have access at home or in your public library.  Registration for these online trainings is different than for face-to-face trainings.  You do not go onto My Learning Plan, rather, you  go to the Moodle website once your account has been established.  The Moodle website is http://moodle.cciu.org/HCS/moodle/.  Your login is your complete email address, and your password is your first and last initial and the last 6 digits of your social security number. If you have difficulty with your log-in, please contact H&CSTraining@cciu.org

7. How do I enter the training into the electronic billing?

Enter the CCRES Staff Information System at http://providerschedule.ccres.org (Username: your personal email & Password: the last six digits of your social security number). Go to ‘Timesheets’ and ‘Add a new entry’.  Enter the date of the training, the number of hours for the training and the start time. Under ‘Client,” enter ‘training.’  Scroll down the trainings column and enter your training or put in ‘Other’ if your training is not designated. In the “Other” box, you can type in the name of your training if it was not listed in the drop-down list on the right. Enter ‘Home’ as your location, and ‘Training’ as your type of service.  Under ‘hours authorized’, enter the number of credit hours for the training, and put in ‘0’ under the code.  Then submit the entry.
   

8. How do I register for the 15-hour or Supervisory Autism training for Chester County?

Those of you working with Chester County clients must take the 2-day Autism Training, and BSCs must also take the 1-day Supervisory training at some point  after they have completed the first one.  You can register for these trainings at http://autismregistration.cciu.org/.  The agency password is: ccresautism. Scroll down to locate the session that you want.

9. What do I do if I cannot make it to a training for which I am registered?

The following action is required:

  • First, go to My Learning Plan at http://www.mylearningplan.com/ and delete your registration, at least 24 hours in advance.
  • If it is less than 24 hours, due to a last-minute illness or emergency only, go to MLP and delete the registration.  You must also email H&CSTraining@cciu.org to notify our contact person, Lena Marsh, of your cancellation. Please mark the subject of the email CANCELLATION, since Lena will attempt to notify the next person on the waiting list that there is an opening.
  • “No shows” at trainings who have not followed the above procedure will be considered a personnel issue. Exceptions for unexpected events will be made.
  • If you don’t show or give reasonable explanation for not showing up at CPR, you must call Lena Marsh at 610-723-4011 to register the next time in addition to registering on My Learning Plan.
  • Remember: your lack of attendance at a pre-registered training inconveniences everyone.


10. When will I get paid for the trainings?

If you have registered on My Learning Plan, signed the sign-in sheets at the trainings, and entered the information on your electronic timesheet after completion of the trainings (including Moodle trainings), you will be paid upon completion of your required number of credit hours for the year, as long as you have also completed all required trainings.  You can bill the training rate for up to 5 additional hours beyond the required number each year if you choose to.

Probationary TSS:

  • You will be paid for the trainings upon completion of all required trainings and required number of trainings: 43 training credit hours in Chester County, 40 training credits in Lancaster County, and 36 training credits in Montgomery and Delaware Counties; PLUS
  • 240 direct client contact hours

If you have not kept track of your client hours, please contact leos@cciu.org to find out if you have completed the 240 needed.  Your training credits are available on both My Learning Plan and your electronic timesheet.

To view your completed training credits, log on to My Learning Plan, and then click on My Portfolio, then View Current Year, and then View In Progress.


Payment for Trainings for non-probationary staff will be made after completion of required annual trainings and the required number of training hours:

  • BSCs/BSAs/MTs:  10 credit hours per year
  • TSS: 20 credit hours per year


11. Who do I contact with additional questions?

Please email Lena Marsh at H&CSTraining@cciu.org with any inquiries.





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